The Flooring Company LLC 4.8

The Flooring Company LLC

Flooring Contractor

Photos

Review Highlights

"The crew was friendly and cleaned after installation" clean installation
"Room is beautiful" beautiful results
"The crew was friendly and cleaned after installation" expert installation

About the Business

· In-store shopping · Curbside pickup

Location & Hours

30295 Plymouth Rd, Livonia, MI 48150

Detroit, MI

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Hours not available. Contact business for hours.

Recommended Reviews

10 reviews
meredith Thomas
meredith Thomas

The Customer service was outstanding. The crew was friendly and cleaned after installation. Floor even, no gaps in LVP all square. Room is beautiful. Down side discoveries, there is a gap in molding in main bath, too much padding removed from carpet to LVP transition, now an awkward step and there was a hight lip at transition, had to sand down myself. These things are minor but full experience was not perfect. A picture says a thousand words. Would use again and have given phone number to 2 friends and I was refered by a friend.

Response from the owner

Thank you for your honest review! We appreciate your business and recommendations to your friends!!

Ghaleb Ismail
Ghaleb Ismail

I had a great experience with the flooring company. They were professional, fast, and very clean. They came the next day to take measurements, and just two days later, Abbas installed all the flooring quickly and with great attention to detail. He did an excellent job, and I’m very pleased with the results. Highly recommend!

Response from the owner

Thank you, we’re glad to hear to that!!!

Liz Mills
Liz Mills

A professional and friendly experience from start to finish, I would absolutely use The Flooring Company again in the future!

They got us on the estimate schedule very quickly and were willing to wait until we could have our basement fully emptied before scheduling our installation date. They were also willing to adjust the estimate so that my husband could install the floor molding instead at a later date, hence the reason it’s missing from the completed photo. The installation team was hardworking and professional, and when a minor issue arose several months after the installation The Flooring Company responded promptly and rectified the issue quickly and carefully. Overall it was a great experience and we are very happy with our new basement floor.

Response from the owner

We appreciate your business and kind words!

Andrew Kanous
Andrew Kanous

Had a great experience with The Flooring Company! Recently purchased a condo and redid just about the all the floors and ~50 stairs.

Start to finish everything went smooth and was very easy. Malak who was my direct person of contact during the estimate and installation was always very helpful and reliable! I went with an engineered hardwood (condo required floating floors), and carpet. They turned out even better than I had hoped!

Thanks a lot! 5/5!

Response from the owner

Thank you, Andrew, for the fantastic review! We’re glad the entire process—from estimate to installation—was smooth and easy for you. Malak works hard to stay responsive and reliable throughout every project, and we’re happy to hear you’re pleased with the engineered hardwood, carpet, and stair work. Redoing a full condo is a big project, and we truly appreciate you trusting The Flooring Company LLC with it. Enjoy your beautiful new floors!

P S
P S

We hired Ali to get our first level flooring changed from Carpet to LVP. Ali was very professional and explained the materials, gave us different options, showed samples and helped us choose the right colors. He gave us an installation date per our preference. His installer Sam and his team were also very professional, highly skilled and perfectionists. They came on time, moved the furniture around by themselves and with care, cleaned the area before and after and got rid of our old carpet. We are very happy with the looks and their overall work. Highly recommend Ali, Sam and his team. We are in fact so happy with the work that we are asking Ali to give us a quote for the upstairs. Well done Ali and your team!

Response from the owner

Thank you for the detailed review! We’re glad Ali was able to guide you through the LVP options and help you select the right materials and colors for your home. It’s great to hear that Sam and the installation team delivered professional, careful workmanship from start to finish. We truly appreciate your trust in The Flooring Company LLC and look forward to helping with your upstairs project as well.

LaToya Moore
LaToya Moore

I am so pleased with the service I’ve received from the flooring company. From the beginning Malak has been kind, honest, responsive and truly cared about making sure I was satisfied. Sam and his team were helpful and did excellent work on the basement floor tiling. I highly recommend them to anyone who is looking for quality flooring and great customer service.

Response from the owner

Thank you so much, LaToya, for your kind words and recommendation! We’re happy to hear that Malak provided responsive and attentive service from the very beginning and that Sam and the team delivered excellent workmanship on your basement flooring project. Providing quality flooring installation and genuine customer care is always our goal. We truly appreciate you choosing The Flooring Company LLC and trusting us with your home.

Ronald Elder
Ronald Elder

Lin at the Livonia, Flooring Co. was the sales person. She arrived on time and did an excellent job highlighting what could be done to improve the final product. She recommended a higher weight padding to reduce the sound on the stairs and arranged for any needed repair work. The installation was done and completed by Sam. He explained what he was going to do and why and completed the job in a timely manner. I am very pleased with the final product and the cost as well!!

Response from the owner

Thank you, Ronald, for the detailed review! We’re glad Lin was able to guide you through the carpet selection and recommend the right padding for your stairs. Proper underlayment makes a big difference in comfort and sound reduction. We also appreciate your kind words about Sam and the installation process. Our Livonia team works hard to ensure every flooring project is completed professionally and on time. Thank you for trusting The Flooring Company LLC with your home improvement project.

Kelly Downs
Kelly Downs

Dalton Flooring has the best prices Downriver. My salesman Mike was extremely knowledgeable and made the process easy. Installation was quick, and my floors are both beautiful and durable. I couldn’t be happier! Highly recommend!!

Response from the owner

Thank you, Kelly, for the kind words! We’re glad Mike was able to guide you through the process and help you select flooring that fits your home perfectly. It’s great to hear the installation went smoothly and that you’re happy with the final result. Our team at The Flooring Company LLC works hard to provide quality flooring and professional service throughout Livonia and the Downriver area. We truly appreciate your recommendation and your business!

Jane DeRoo
Jane DeRoo

Malak was extremely professional in her visit to our house and helped us determine the direction we wanted to go with new flooring. Her mastery of her craft is exemplary. We met her at the store a few days later to choose colors and set installation. We were able to get our new flooring very quickly. The installers were competent and clean. They took great care with our house. Malak followed up immediately with a few minor concerns and made sure the job was done to our liking. We would highly recommend The Flooring Company for a great product, great customer service and a very competitive price.

Response from the owner

Thank you for your kind words and taking the time to share your positive experience with us. We appreciate your business!

Moses El-Sayed
Moses El-Sayed

I am absolutely thrilled with my new floors and the incredible service I received from this company! From start to finish, the entire experience was seamless and exceeded all my expectations.

It all began with the initial consultation with Imad. He was knowledgeable and patient, helping my wife and I choose the perfect option for our home without any pressure. The very next day, Malak came to our house for the measurements. She was kind, precise, and answered all of our questions.

What truly amazed me was the price. I had received several quotes from other local companies, and their price was significantly better than all the others, without any compromise on quality.

Additionally, the installation was fantastic— Sam and his crew were punctual, efficient, and their craftsmanship was top-notch. There is not a single spot in my floor that creaks or dips when you step on it. The best part? The entire process, from that first consultation to walking on my beautiful new floors, was completed in less than a week!

I cannot recommend them highly enough. If you're looking for quality flooring, unbeatable prices, and a stress-free, professional experience, this is the company to call!

Response from the owner

Thank you so much, Moses, for such a detailed and thoughtful review. It truly means a lot to our entire team. It was a pleasure working with you from the initial consultation through the final installation. We’re glad we could help you and your wife choose the perfect flooring option without any pressure and make the process smooth and efficient.

Malak takes great pride in precise measurements and clear communication, and Sam and his crew work hard to deliver clean, professional installation with attention to every detail. Hearing that your floors feel solid and that the entire project was completed in under a week is exactly the experience we strive to provide.

We sincerely appreciate your trust in The Flooring Company LLC and are grateful for your recommendation. Enjoy your beautiful new floors!