CAP Carpet & Flooring 4.8

CAP Carpet & Flooring

Flooring Contractor

Photos

Review Highlights

"The level of professionalism was clearly evident and gratefully appreciated" professional service
"I would highly recommend CAP to anyone looking for carpeting & flooring" highly recommended
"I would highly recommend CAP to anyone looking for carpeting & flooring" carpet installation

About the Business

· In-store shopping · In-store pickup · Delivery

Location & Hours

1449 1st Ave NW, New Brighton, MN 55112

Minneapolis, MN

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

10 reviews
Edmund Mowery
Edmund Mowery

CAP has been an outstanding experience from initial contact to final follow-up. Sharon, Renee and the installation team were friendly, accommodating and efficient. The level of professionalism was clearly evident and gratefully appreciated. I would highly recommend CAP to anyone looking for carpeting & flooring.

Response from the owner

Thank you, Edmund! We're so glad to hear that you had an outstanding experience with our team. We appreciate your kind words about Sharon, Renee, and the installation team, and we're grateful for your recommendation!

Kurt Hulander
Kurt Hulander

Excellent experience all the way around. Sales process (Costco program) was straightforward. Installers were hardworking and professional. Carpet looks great. Will use them again for other flooring needs.

Response from the owner

Thank you, Kurt! We're glad to hear you had an excellent experience with our team and that you’re happy with your new carpet. We appreciate your support and look forward to assisting you with your future flooring needs!

Patricia Shubatt
Patricia Shubatt

Very impressed with Cap Carpet and Flooring. Great communication from start to finish. Carpet is beautiful. My favorite part was when all the installers weighed in on matching the pattern of carpet at the seam to make sure it was perfect. Very detailed and precise work. We will definitely be using Cap Carpet and Flooring again for our flooring needs.

Response from the owner

Thank you, Patricia! We're glad to hear you were impressed with our communication and the beautiful carpet. It's great to know that our installers' attention to detail made a difference for you. We look forward to assisting you again with your flooring needs!

Ivan Doneshefsky
Ivan Doneshefsky

Pricing is hard to beat for the quality of flooring installed! Project took awhile to complete but it was only due to a change of flooring in the kitchen/entryway. The installers were great from removal of old flooring to final install. Always cleaning up and making sure everything was right. Communication was good but as I’ve learned being in sales myself, sometimes it’s on the buyer to initiate communication. Overall very good and highly recommend CAP.

Response from the owner

Thank you, Ivan! We're glad you appreciated the quality of our flooring and the efforts of our installers. Your recommendation means a lot to us!

matt davies
matt davies

A Tale of Transformation: From Bare Concrete to Cloud-like Comfort

From the moment we first reached out, the entire carpet installation process felt like embarking on a grand adventure. It began with a seamless consultation, where every question was answered with expert precision and genuine care. The planning phase was smooth and reassuring, but nothing could have prepared us for the awe-inspiring execution that followed.

On the appointed day, the installation team arrived with a quiet confidence, ready to tackle the task ahead. With the efficiency of a well-rehearsed symphony, they moved our heavy furniture—including a cumbersome bed and a bulky couch—with the grace of seasoned performers. Not a scuff, not a scratch, just the gentle glide of furniture making way for the impending magic.

For seven hours, they toiled with unwavering focus, transforming our once-cold basement and weary stairs into a haven of warmth and elegance. It was a feat of both skill and endurance. The rhythm of their work was almost hypnotic—measured cuts, swift movements, and a meticulous attention to detail that left no corner unfinished.

And then, the reveal. With the final piece laid, we took our first step onto the new carpet. It was nothing short of sublime. The once-unforgiving floor now cradled our feet with cloud-like softness, each step a gentle reminder of the team’s craftsmanship.

What they accomplished in just seven hours was nothing short of remarkable. Their dedication, efficiency, and expertise have elevated our home to a whole new level of comfort and beauty. We are beyond grateful for their exceptional work and would recommend them without hesitation. This was not just a carpet installation—it was a transformation, and we’ll be walking on this cloud for years to come.

Response from the owner

Thank you, Matt, for sharing your incredible experience; it’s wonderful to hear how our team’s dedication and craftsmanship transformed your space into a haven of comfort.

Terri
Terri

Installers bent the blade on our ceiling fan. Now we need to replace fan too. However, owners made it right upon notification. LOVE the look and feel of our master flooring re-do. Quality product, quality install minus ceiling fan snafu.

Response from the owner

Terri, I’m sorry to hear about the issue with your ceiling fan and understand how frustrating this must be for you. We appreciate your feedback and wish we would have known this sooner! Thanks for taking the time to answer my call today, we'll get this remedied for you as soon as we can!

Thomas Korba
Thomas Korba

I had a very large project that was re -carpeting my whole house, and David and his crew arrived early, and worked very efficiently and professionally! They worked very hard, and my home looks great. The office staff and sales team were great to deal with as well. I will recommend Cap Carpet to anyone who needs a project!

Response from the owner

Thank you, Thomas! We're glad to hear that David and his crew made your re-carpeting project a success and that you had a positive experience with our office staff and sales team. Your recommendation means a lot to us!

Katie Moore
Katie Moore

CAP has provided flooring in four rooms in my house. Last week I called them to get new carpet for my lower level in preparation for selling my house, and they accommodated me so quickly, and made it easy for me to do a lot of the arrangements via text with their sales team. They are flooring experts with tremendous knowledge… and their installers are fantastic. Tip of the hat to Jesse and Armando for helping me get it done!

Response from the owner

Thank you, Katie, for your wonderful review! We're glad to hear our team made the process smooth for you, and we appreciate your shout-out to Jesse and Armando for their assistance. Best of luck with your home sale!

Katie Thompson
Katie Thompson

We recently had our entire home completed by CAP Flooring, and the experience was exceptional from start to finish. Tara was outstanding throughout the entire process—knowledgeable, attentive, and incredibly thorough. She dedicated several days and many hours to helping us select the perfect carpet for our home, ensuring every detail was just right.
The team was consistently professional, courteous, and responsive. The installers were equally impressive, working efficiently and skillfully to complete the project on schedule while maintaining a high standard of craftsmanship.
We are extremely pleased with the results and would highly recommend CAP Flooring to anyone seeking quality products and excellent service.

Response from the owner

Hello Katie and thank you for taking the time to leave a nice review of the entire CAP team. Reviews like yours go a long ways in generating new referrals to CAP. Thank you again.

Gabrielle Stob
Gabrielle Stob

We went through CAP carpet & flooring for carpet installation and LVP flooring. Both experiences were wonderful. From the showroom specialists to the carpet installers, everyone was very professional. They provide an experience that is custom to your needs and are very knowledgeable on their products. Would highly recommend and will definitely be going back for any additional flooring needs we may have!

Response from the owner

Thank you, Gabrielle! We're so glad to hear that you had wonderful experiences with our showroom specialists and carpet installers. Your recommendation means a lot to us, and we look forward to assisting you with any future flooring needs!